Latest Industry Trends, Surveys & Polls In Concierge Medicine
More unique perspectives, trends, polls & stats on the Concierge Medicine industry, 2025.
© 2007-2025 All rights reserved. Concierge Medicine Today, LLC., industry trade publication, est. 2007.
Concierge Medicine: Addressing Patient Burnout & Physician Burnout
“Patient Burnout … is a cancer growing in our healthcare culture that few have the courage or want to treat with hospitality and customer service. Patient burnout plagues our communities. We don’t look forward to seeing a Doctor or even know the medical staff by name like we used to. If I have to go to a Doctor’s office where he/she has to look at my medical chart every time I visit the practice, that’s not okay with me. Instead, we as Patients put on an invisible suit of armor and we prepare for a metaphorical battle about our rights, the cost, our time and more. In the majority of medical office environments you and I may visit today or tomorrow, there is rarely anyone or anything advocating for the Patient other than the Doctor. And that is unremarkable. I want a Doctor [and culture] that is remarkable and that would bring my family and I back again and again. I want to brag about my Doctor to others. I want my Doctor’s office to be as inviting to my family and I as having a conversation with an old friend in our living room. Today, that is rare. I understand that isn’t everyone’s expectation of their Doctor’s office and that’s okay. But for those in healthcare that would rather stand in the back of a room with their arms crossed or sit behind a keyboard and dissect the premise of patient burnout and targeted solutions your peers are trying to use to treat this common complaint and want to do something about it and then say they're elitist or ‘this is just not how we’ve always done it’, they miss the point and bury the pronouncement of the cure to patient burnout which is ... we need more medical environments and entrepreneurial Physicians that also desire to curate healthy staff cultures and each day wake up and try to work in a medical office model that marries the Hippocratic Oath to the Golden Rule. It just so happens that some in Concierge Medicine are already doing that and I think that is remarkable and moreover, worth remarking to others about.”
~Editor-in-Chief, Concierge Medicine Today, the industry's trade publication, est. 2007.
Each year the industry’s trade publication releases its polling data, summary of industry insights and some of it’s latest prospective patient survey infographics. This latest “summary” of the industry highlights Concierge Medicine Today’s top 5 USPs of the concierge medicine subscription-based healthcare delivery model and includes brief summaries in the following areas in PDF form … (LEARN MORE)
Release Date: January 15, 2024
Published Date: January 15, 2024
Pages: 29
Source/Author: Concierge Medicine Today, LLC.
Concierge Medicine Today's Annual 2024 Industry Insight Report
Concierge Medicine Today Has Been Surveying, Analyzing, Interviewing and Polling the industry at-large since 2007. We have compiled nearly 400 unique data points about Concierge Medicine.
Here are just a few (see below)
Annual Salary of a Concierge Doctor? (2024)
Do you integrate additional testing that would be deemed “longevity” focused?
20 Years After Opening Your Concierge Practice, More or Less Satisfied Than Practicing In A Traditional Manner?
Us of A.I. Scribes
Preferred Methods for Physician Burnout Solutions
Marketing to Patients in Concierge Medicine
Monthly Renewal Trends in Concierge Medicine
How many Concierge Doctors personally contact their patients with test results, recommendations, next steps and/or let their staff return these calls?
Doctors, how many handwritten thank you notes or handwritten notes do you write to Patients per month?
How Did You Finance (Startup) of Your Concierge, Membership Medicine Practice? (Choose all that apply)
How many patients per day do you typically see?
Sports Physicals and Common Immunizations
Do you give yourself a raise each year, even if it’s just $1?
Amount of Business education you received?
How long until you retire from medicine altogether?
Referring a Patient for Surgery?
Types of Specialties in Concierge Medicine (2024)
Are you contracted as an "in-network" provider w/ insurance companies?
Generational Demographics In Concierge Care
Average Cost of a Concierge Medicine Subscription (2024-2026)
How Long Do Patients Stay Under The Care of Their Concierge Medicine Physician?
Your Longest Patient Visit In Concierge Medical Care?
After Converting A Practice To A Concierge Medical Practice, What Is The 1st Thing To Change In Their Practice ? (Please Check All That Apply)
How many patients end up later enrolling in your practice but did not sign-up at first?
Video Consults Conducted Per Day?
Exam Room Questions: Before vs. After Entry Into Concierge Medicine
Do you have a Will, POA or Healthcare Directive?
Time spent per day returning emails in your Concierge Medicine practice?
Time of the day most patients call, text you in your Concierge Medicine practice?
Average Wait Time In Concierge Medicine?
Do you offer your services to patients on a monthly subscription or annual membership basis?
Combined Annual Household Income of Avg Patient
Selling Your Practice and Retiring: Where/To what type of entity are you planning to sell or getting offers from?
Cost of Marketing to Acquire One New Patient?
Doctors + Staff: How Do You 'Measure' Patient Satisfaction In Your Practice?
The Most Common Types of Calls You Receive Each Day From Your Concierge Patients?
Staffing Your Concierge Medicine Practice: 300 Patients
Doctors, how often do you get asked to do pro bono work (or just work for free) among your friends or family?
How many of your Patients do not have health insurance?
How do you manage missed appointments in your Concierge Medicine practice?
How many text messages do you receive per day on average in your concierge medicine practice?
How many additional patients do you need to have a full patient panel (on average) in your concierge medicine practice?
“The Concierge Medicine Physician is in my opinion … purposefully more communicative and intentional about blending customer service techniques and social graces into the rhythm of his/her daily medical practice environment which in turn, creates a unique bond between Physician and Patient. Couple that with preventative care conversations and innovative healthcare services and we all have something to lean into. In summary, it's no longer about being the best Doctor in the world anymore, it's about being the best Doctor for the world.”
Editor-in-Chief, Concierge Medicine Today, the industry's trade publication, est. 2007.
Unique
Traits &
Characteristics
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Concierge Medicine Physicians are typically entrepreneurial and highly respected by their peers. They are usually upstanding members of their local community, both professionally and personally.[32]
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Concierge Medicine practices and programs today are typically known for their focus on prevention and have often curated strong relationships between Patients and the Physician and Patient and the staff[32]. So in essence, staff and Doctors don’t usually have to look at a medical chart to remember your name.
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More often than not, concierge medicine practices have reduced patient panels of 225-550 to that compared to the traditional, plan reimbursed practices which usually boast 2,500-5,000 [32].
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“Sometimes exactly what these Doctors and practices do, the public relations and messaging elements often fall into the category of ‘Totally Misunderstood,’” said the Editor-In-Chief of Concierge Medicine Today, “The Concierge Medicine Physician is, in my opinion … purposefully more communicative and intentional about blending customer service techniques and social graces into the rhythm of his/her daily medical practice environment which in turn, creates a unique bond between Physician and Patient. Couple that with preventative care conversations and innovative healthcare services, and we all have something to lean into.”
Hospitality in Healthcare, Attention to Prevention & Connection with your Physician
“Sometimes exactly what these Doctors and practices do, the public relations and messaging elements often fall into the category of ‘Totally Misunderstood,’” said Editor-In-Chief of Concierge Medicine Today, “The Concierge Medicine Physician is in my opinion … purposefully more communicative and intentional about blending customer service techniques and social graces into the rhythm of his/her daily medical practice environment which in turn, creates a unique bond between Physician and Patient. Couple that with preventative care conversations and innovative healthcare services and we all have something to lean into.”
Editor-in-Chief, Concierge Medicine Today, the industry's trade publication, est. 2007.