Service Excellence 3/15/25 Service Excellence 3/15/25 (Podcast) Service Level Expectations and Operations Side of a Concierge Practice Today Read More National Headlines, Service Excellence 3/3/25 National Headlines, Service Excellence 3/3/25 Editor | Marketing - "This is free and you (and your staff!) can do this every week!" Read More Service Excellence 2/23/25 Service Excellence 2/23/25 How Long Do Patients Stay Under The Care of Their Concierge Medicine Physician? Read More National Headlines, Service Excellence 2/13/25 National Headlines, Service Excellence 2/13/25 Budget Considerations for Medical Office Decor and Interior Design Read More Service Excellence 2/2/25 Service Excellence 2/2/25 DR. BROOK CHOULET'S NEW BOOK IS HERE! THE ULTIMATE PRIVATE PRACTICE PLAYBOOK Read More Service Excellence 12/6/24 Service Excellence 12/6/24 CMT's Peer Recommended Book List Is Here! 45 titles for a gift (or a road trip!) Read More Service Excellence 11/30/24 Service Excellence 11/30/24 CMT Editor's latest book, NO MORE WAITING ROOMS, debuts at #96 on Amazon's Best Sellers Rank "Work Life Balance In Business" List Read More Service Excellence 10/9/24 Service Excellence 10/9/24 CMT Editor’s latest book, NO MORE WAITING ROOMS, debuts at #96 on Amazon’s Best Sellers Rank “Work Life Balance In Business” List Read More National Headlines, Service Excellence, Spotlight 9/26/24 National Headlines, Service Excellence, Spotlight 9/26/24 CMT Spotlight: Meet Dr. Brook Choulet, MD of Choulet Performance Psychiatry Read More Service Excellence 9/17/24 Service Excellence 9/17/24 24-years of thank you notes in healthcare ... Read More Service Excellence 9/9/24 Service Excellence 9/9/24 2024 Patient Service Expectations: Latest Survey and Polling insights about the choices people make when finding a Concierge Physician for the first time. Read More Service Excellence 9/8/24 Service Excellence 9/8/24 (New Podcast Ep!) ON MESSAGE, ON MISSION: A chat with Dustin Mangas Read More National Headlines, Service Excellence 8/21/24 National Headlines, Service Excellence 8/21/24 Best Practice Medical Lecture Tip #7: Get out of the green room and into THE room [where your audience is!] Read More Service Excellence 7/28/24 Service Excellence 7/28/24 One task only you can do, not on A.I.'s to-do list. Read More Service Excellence 7/19/24 Service Excellence 7/19/24 CMT Exclusive (Podcast) Physician Spotlight: Dr. Una on “Taking Your Business From Best Kept Secret To Household Name.” Read More Service Excellence 6/18/24 Service Excellence 6/18/24 CMT Spotlight | Meet Dr. James J. O'Connell Read More Service Excellence 6/7/24 Service Excellence 6/7/24 Handwritten thank you notes to Patients ... Yes or No? (Poll) Read More Service Excellence 5/21/24 Service Excellence 5/21/24 The average person spends approximately 52 minutes a day gossiping (Social Psychological and Personality Science, 11(2), 185-195) Read More Service Excellence 5/3/24 Service Excellence 5/3/24 Culinary Medicine with Concierge Doctor Kimberly Parks, MD, Part 2 Read More Service Excellence 4/16/24 Service Excellence 4/16/24 Patient Waiting Areas and Bathroom Access (Podcast) Read More Older Posts
Service Excellence 3/15/25 Service Excellence 3/15/25 (Podcast) Service Level Expectations and Operations Side of a Concierge Practice Today Read More
National Headlines, Service Excellence 3/3/25 National Headlines, Service Excellence 3/3/25 Editor | Marketing - "This is free and you (and your staff!) can do this every week!" Read More
Service Excellence 2/23/25 Service Excellence 2/23/25 How Long Do Patients Stay Under The Care of Their Concierge Medicine Physician? Read More
National Headlines, Service Excellence 2/13/25 National Headlines, Service Excellence 2/13/25 Budget Considerations for Medical Office Decor and Interior Design Read More
Service Excellence 2/2/25 Service Excellence 2/2/25 DR. BROOK CHOULET'S NEW BOOK IS HERE! THE ULTIMATE PRIVATE PRACTICE PLAYBOOK Read More
Service Excellence 12/6/24 Service Excellence 12/6/24 CMT's Peer Recommended Book List Is Here! 45 titles for a gift (or a road trip!) Read More
Service Excellence 11/30/24 Service Excellence 11/30/24 CMT Editor's latest book, NO MORE WAITING ROOMS, debuts at #96 on Amazon's Best Sellers Rank "Work Life Balance In Business" List Read More
Service Excellence 10/9/24 Service Excellence 10/9/24 CMT Editor’s latest book, NO MORE WAITING ROOMS, debuts at #96 on Amazon’s Best Sellers Rank “Work Life Balance In Business” List Read More
National Headlines, Service Excellence, Spotlight 9/26/24 National Headlines, Service Excellence, Spotlight 9/26/24 CMT Spotlight: Meet Dr. Brook Choulet, MD of Choulet Performance Psychiatry Read More
Service Excellence 9/17/24 Service Excellence 9/17/24 24-years of thank you notes in healthcare ... Read More
Service Excellence 9/9/24 Service Excellence 9/9/24 2024 Patient Service Expectations: Latest Survey and Polling insights about the choices people make when finding a Concierge Physician for the first time. Read More
Service Excellence 9/8/24 Service Excellence 9/8/24 (New Podcast Ep!) ON MESSAGE, ON MISSION: A chat with Dustin Mangas Read More
National Headlines, Service Excellence 8/21/24 National Headlines, Service Excellence 8/21/24 Best Practice Medical Lecture Tip #7: Get out of the green room and into THE room [where your audience is!] Read More
Service Excellence 7/28/24 Service Excellence 7/28/24 One task only you can do, not on A.I.'s to-do list. Read More
Service Excellence 7/19/24 Service Excellence 7/19/24 CMT Exclusive (Podcast) Physician Spotlight: Dr. Una on “Taking Your Business From Best Kept Secret To Household Name.” Read More
Service Excellence 6/18/24 Service Excellence 6/18/24 CMT Spotlight | Meet Dr. James J. O'Connell Read More
Service Excellence 6/7/24 Service Excellence 6/7/24 Handwritten thank you notes to Patients ... Yes or No? (Poll) Read More
Service Excellence 5/21/24 Service Excellence 5/21/24 The average person spends approximately 52 minutes a day gossiping (Social Psychological and Personality Science, 11(2), 185-195) Read More
Service Excellence 5/3/24 Service Excellence 5/3/24 Culinary Medicine with Concierge Doctor Kimberly Parks, MD, Part 2 Read More
Service Excellence 4/16/24 Service Excellence 4/16/24 Patient Waiting Areas and Bathroom Access (Podcast) Read More
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