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Shop and Browse Industry Education and Reference Guides Remark-ology: Increasing Patient Referrals (Softcover)
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Remark-ology: Increasing Patient Referrals (Softcover)

Sale Price:$14.99 Original Price:$19.99
sale

Increase Patient Referrals (Softcover)

This all-new book by CMT is your MARKETING + CUSTOMER SERVICE GUIDE that reveals QUICK TIPS on how IMPORTANT CURATING unforgettable experiences ARE FOR PATIENTS!

  • Pages: 197

  • Release Date: May 1, 2025

Delivering an exceptional experience for your patients relies on several key elements: location, staff, availability, signage, facilities, and the overall feel of the practice. But let’s be honest, just about every medical office does that and not a lot of patients want to comeback to that environment. Remark-ology refers to how you (and your team!) prepare, greet, inform, and serve each patient who enters your practice. The ultimate aim of remark-ology is to ensure that every interaction leaves patients wanting to return. Healthcare is complicated and it’s filled with unexpected surprises and emotion. Remark-ology wants to help you exceed expectations and turn regretable and forgetable moments into an unforgettable story that patients will remark about to others! This approach not only enhances patient satisfaction but also fosters loyalty and positive word-of-mouth, which are crucial for the long-term success of your ‘remarkable’ practice!

Quantity:
Add To Cart

Increase Patient Referrals (Softcover)

This all-new book by CMT is your MARKETING + CUSTOMER SERVICE GUIDE that reveals QUICK TIPS on how IMPORTANT CURATING unforgettable experiences ARE FOR PATIENTS!

  • Pages: 197

  • Release Date: May 1, 2025

Delivering an exceptional experience for your patients relies on several key elements: location, staff, availability, signage, facilities, and the overall feel of the practice. But let’s be honest, just about every medical office does that and not a lot of patients want to comeback to that environment. Remark-ology refers to how you (and your team!) prepare, greet, inform, and serve each patient who enters your practice. The ultimate aim of remark-ology is to ensure that every interaction leaves patients wanting to return. Healthcare is complicated and it’s filled with unexpected surprises and emotion. Remark-ology wants to help you exceed expectations and turn regretable and forgetable moments into an unforgettable story that patients will remark about to others! This approach not only enhances patient satisfaction but also fosters loyalty and positive word-of-mouth, which are crucial for the long-term success of your ‘remarkable’ practice!

Concierge Medicine Today's Annual 2024 Industry Insight Report
Concierge Medicine Today's Annual 2024 Industry Insight Report
$59.99
No More Waiting Rooms (Hardcover Edition)
No More Waiting Rooms (Hardcover Edition)
Sale Price:$14.99 Original Price:$18.99
Gratitude Rubric (For Staff)
Gratitude Rubric (For Staff)
$0.00

Increase Patient Referrals (Softcover)

This all-new book by CMT is your MARKETING + CUSTOMER SERVICE GUIDE that reveals QUICK TIPS on how IMPORTANT CURATING unforgettable experiences ARE FOR PATIENTS!

  • Pages: 197

  • Release Date: May 1, 2025

Delivering an exceptional experience for your patients relies on several key elements: location, staff, availability, signage, facilities, and the overall feel of the practice. But let’s be honest, just about every medical office does that and not a lot of patients want to comeback to that environment. Remark-ology refers to how you (and your team!) prepare, greet, inform, and serve each patient who enters your practice. The ultimate aim of remark-ology is to ensure that every interaction leaves patients wanting to return. Healthcare is complicated and it’s filled with unexpected surprises and emotion. Remark-ology wants to help you exceed expectations and turn regretable and forgetable moments into an unforgettable story that patients will remark about to others! This approach not only enhances patient satisfaction but also fosters loyalty and positive word-of-mouth, which are crucial for the long-term success of your ‘remarkable’ practice!

Concierge Medicine Today

Concierge Medicine Today, LLC (CMT), est. in 2007 as the independent industry trade journal and educational resource FOR Doctors and healthcare professionals in the membership medicine space. It provides industry news, continuing medical education activities, nurtures community engagement, and has published numerous industry reference guides.

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