What role does practice design play in shaping how patients experience care? This free CMT Research Brief explores three elements frequently associated with concierge medicine — physician familiarity, communication quality, and service culture — and examines what healthcare research says about their influence on patient satisfaction and long-term care relationships. An essential reference for physicians focused on building patient-centered practices.
What role does practice design play in shaping how patients experience care? This free CMT Research Brief explores three elements frequently associated with concierge medicine — physician familiarity, communication quality, and service culture — and examines what healthcare research says about their influence on patient satisfaction and long-term care relationships. An essential reference for physicians focused on building patient-centered practices.